Job Description
Deakin is seeking an Associate Director, Customer Support to lead strategic direction across the function and customer-facing channels. You will translate university priorities into practical service frameworks and drive improvements in processes, systems and self-service capabilities.
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You will influence senior leaders, shape qualified practice, and build high-performing, inclusive teams while balancing long-term strategy with actionable initiatives.
📌 Strategic Leader, Customer Support Transformation Hybrid Geelong (Australia)
🏢 Deakin
📍 Australia
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