Job Description

Who is Quantium?

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Quantium is a world leader in data science and artificial intelligence. Established in Australia in 2002, Quantium is a global team of more than 1,200 people across 14 locations with a unique blend of capabilities across product and consulting services to help businesses unlock value from data and analytics. Quantium partners with the world's largest corporations to forge a better, more intelligent world.

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As Corporate Receptionist, you'll be the welcoming face of Quantium and the heartbeat of our Sydney Head Office operations. This role combines exceptional customer service with versatile operational support — you'll create memorable first impressions, ensure seamless daily operations, and contribute across multiple functions to maintain the professional standards that reflect our values.

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Working within a collaborative operations team, you'll deliver outstanding experiences for employees, clients, and visitors while flexibly supporting hospitality, office operations, security-conscious front-of-house management, and facilities coordination. This position offers exceptional growth potential for professionals who possess robust service orientation, attention to detail, and the adaptability to thrive in a fast-paced corporate environment.

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How You'll Create Impact

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- Be the welcoming ambassador for Quantium, delivering exceptional service to clients, partners, candidates, and employees while embodying our brand values.
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- Orchestrate seamless visitor experiences through professional reception services, security protocols, and meeting room coordination for high-profile client engagements.
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- Flex into hospitality: Support café and barista service during peak periods, getting orders, team events, and as roster needs require - no experience required in café.
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- Maintain impeccable office environments through proactive facilities management, stock control, and kitchen operations across all floors.
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- Support business continuity by adapting to shifting priorities while maintaining service excellence across multiple operational functions.
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- Coordinate corporate gifting programs,



catering services, and special events that enhance our workplace culture and client relationships.
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The Superpowers you'll be bringing to the team

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- Service Excellence: You create positive experiences through every interaction. Your natural warmth, professionalism, and attention to detail ensure everyone who enters Quantium feels valued and welcomed.
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- Operational Agility: You thrive in dynamic environments where priorities shift throughout the day. Your ability to seamlessly transition between reception, hospitality, and office support ensures continuous service delivery.
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- Team Collaboration: You build strong relationships across all levels of the organisation. Your proactive communication and willingness to support colleagues wherever needed makes you an invaluable team member.
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- Trust and Discretion: You handle confidential and security-sensitive matters with sound judgement, understanding when to escape and when to act independently.
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Required experience and capabilities

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- Minimum 2 years experience in reception or customer service roles within professional services or corporate environments.
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- Demonstrated experience with visitor management systems, multi-line telephone systems, and corporate administrative processes.
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- Strong customer service orientation with ability to represent the organisation professionally to diverse stakeholders.
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- Excellent verbal and written communication skills with professional presentation.
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- High attention to detail with proven ability to manage multiple concurrent tasks.
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- Experience with Microsoft Office suite (Outlook, Word, Excel, PowerPoint) and ability to learn new systems quickly, including ticketing/workflow tools such as Jira.
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- Physical capability to perform various duties including lifting supplies (up to 15kg) and operating commercial equipment.
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- Flexibility to work across different operational areas as business needs require.
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- Ability to maintain strict confidentiality and sound judgement in all matters and interactions.
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What Could Your Quantium Experience Look Like?

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Working at Quantium will allow you to be part of something bigger. You will get to contribute to a world class workplace experience using precision, care and by anticipating needs — but it also means you can grow your skills, build meaningful connections and make a real difference every day.

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By Joining The Quantium Team, You'll Get To

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- Forge your path: Many of our operations team have progressed into different roles across the business. You'll have opportunities to develop new skills and grow your career.
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- Find your kind: Connect with diverse teams across our Sydney office and be part of a vibrant workplace culture.
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- Make an impact: Your contributions to workplace experience directly influence employee satisfaction and client impressions.
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Perks

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On top of the Quantium Experience, you will enjoy a range of great benefits that go beyond the ordinary. Some of these include:

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- Flexible work arrangements: This is a full-time, 5-day on-site role given the nature of front-of-house coverage — within that, benefit from flexible start and finish times to support your work-life balance.
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- Professional development: Access to training opportunities including barista courses and administrative skill development.
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- Workplace perks: Enjoy our fully-equipped café, fresh fruit deliveries, Friday drinks, and regular team events.
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Quantium's recruitment process involves the collection and use of personal information, see our Candidate Data Collection Notice for more information. This provides information on how we collect, use & store your personal information, including potential disclosure to our majority shareholder, Woolworths Group Limited.

📌 Corporate Receptionist (New South Wales)
🏢 Quantium
📍 New South Wales