Sonnel is a community-driven hospitality group revitalising local venues across Western Sydney into vibrant hubs for food, drink, and entertainment. With a growing portfolio of iconic pubs and breweries, we're setting a new standard for hospitality by combining deep local ties with a forward-thinking vision.

At Rosehill Hotel, the bar offers a laid-back local atmosphere where regulars and visitors can enjoy cold drinks, friendly service and an easy-going pub experience. Whether guests are stopping in for a quick schooner, catching up with mates or winding down after work, the bar provides a relaxed setting just off Parramatta Road.

We're looking for an Assistant Manager to help lead the way for our team and keep the local community at the heart of everything we do.

The Role

Reporting to the Venue Manager, you'll help oversee the day-to-day running of the venue, supporting and motivating the team to deliver consistent, friendly service across the bar and floor. You'll play a key role in maintaining high standards, managing shifts, and ensuring compliance across RSA, WHS and cash handling procedures. Working closely with the management team, you'll help drive a positive culture, build robust relationships with regulars, and ensure Rosehill Hotel remains a genuine local favourite.

As a group, we pride ourselves on being great humans to work with. Everything we do is underpinned by our values - Sensational Hospitality, Raising the Bar, Respect & Integrity Always and Better Together.

Key Responsibilities

As an Assistant Manager, you'll play a critical role in supporting venue performance and leading high-performing teams by:





Delivering sensational hospitality and memorable guest experiences

Supporting the Venue Manager with daily operations and service delivery

Demonstrating strong knowledge of Gaming Operations and compliance

Leading, training and developing team members to raise service standards

Managing compliance, stock control, venue presentation and maintenance

Overseeing rosters in line with business needs

Implementing and monitoring operational systems and procedures

Recruiting, onboarding and upskilling team members

Working closely with senior leaders who share a clear vision and values

About You

To be successful in this role, you'll bring:

Minimum 2 years' experience in a similar hospitality leadership role

A natural leadership style grounded in respect and integrity

Strong operational knowledge of running a busy hotel, pub or hospitality venue

Experience coaching, motivating and developing teams

Confidence working with TAB, wagering and gaming operations

Flexibility to work nights, weekends and peak trade periods

A passion for hospitality and a commitment to continuous improvement

A collaborative mindset, believing we achieve more when we're better together

Current RSA, RCG and ARCG competency cards





Strong understanding of compliance and operational standards

Ability to maintain and uphold policies, procedures and service expectations

Why Work With Sonnel?

At Sonnel, we're committed to helping our people build rewarding careers in hospitality.

Genuine career progression opportunities across a growing hospitality group

A values-driven culture built on Respect, Integrity and Teamwork

Support from experienced leaders who are invested in your success

A workplace that recognises effort, ambition and positive intent

The opportunity to make a real impact within community-focused venues

If you're ready to raise the bar every day, lead with purpose and help create exceptional experiences for our guests and communities, we encourage you to apply today.

Screening Questions

- Do you hold all of the required certifications for this role (RSA, RCG, ARCG, Food Safety Supervisor)?
- Are you passionate about delivering a game-changing hospitality experience?
- Do you have the legal right to work in Australia?
- Are you seeking sponsorship?
- If you answered Yes to the above question, please provide current visa status - What visa do you currently hold and What is the expiry of your current visa?
- How many years customer service experience do you have?
- Are you available to work weekends on a rotating roster?
- What are your salary expectations?
- Do you have any criminal convictions, charges pending, or have you ever been arrested or summoned to appear in court for an offence?
- If you answered Yes to the above question, please provide more information?

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📌 Multi-Venue Assistant Manager — Hospitality Leader (New South Wales)
🏢 The Glen Hotel Pty
📍 New South Wales