Job Description
Percepta LLC in Sydney, Australia is seeking a dedicated Case Manager to deliver omni-channel, high-end customer support for a luxury automotive brand. You will manage inquiries from initial contact through resolution, liaising with dealers, field staff and other departments to ensure satisfaction and brand loyalty.
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You bring proven case-management experience, robust communication across voice, email and social channels, and a meticulous approach to ownership, follow-up and documentation.
📌 Luxury Auto Case Manager Hybrid & Growth Opportunities New South Wales (Australia)
🏢 Percepta
📍 Australia
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