Cullen Jewellery in Kew, VIC, AU is seeking an Assistant Client Care Manager to lead the after-sales team and own key client workflows. You will support escalated inquiries, supervise QC, and coordinate logistics with our workshop and shipping teams.
The role requires a senior client service mindset, strong CRM and communication skills, and a passion for mentoring peers in a rapid-paced, digital-first brand environment. Office-based in Kew with set weekday hours.
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📌 Client Care Lead – After-Sales & Escalations (Port Macquarie)
🏢 Cullen Jewellery
📍 Port Macquarie
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