Allstate Canada Group is seeking a Senior Complaints Management Consultant to lead highly complex investigations across claims, regulatory matters, and escalated customer complaints. The role reports to leadership, partners with Claims, Legal, Compliance & Business Conduct, Risk & Return Management, and Operations to strengthen complaint practices.
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The ideal candidate has a Bachelor's degree and 8–10 years in insurance, with deep knowledge of property/casualty operations, complaint handling, and
📌 Senior Complaints & Investigations Lead (City of Ballarat)
🏢 Allstate
📍 City of Ballarat
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