Customer Experience & People Leader (Sydney)

Customer Experience & People Leader (Sydney)

07 Sep
|
Talent Solution Partners Pty
|
Sydney

07 Sep

Talent Solution Partners Pty

Sydney

04th September, 2026

Luxury Wellness & Lifestyle | Chatswood

This is not your typical retail leadership role.
Join one of the world’s most elevated wellness and lifestyle brands, where luxury, performance and community come together. Our Chatswood boutique is looking for a Sales & Service Manager to lead from the floor, inspire a large team and create an exceptional experience for every guest who walks through the door.

We’re looking for a natural people leader, someone who genuinely loves coaching, developing and bringing out the best in others, while having the commercial drive to deliver outstanding sales results.

You’ll be responsible for:

- Leading, coaching and developing a large, high-performing team
- Creating a premium, highly personalised guest experience
- Driving sales performance, accountability and commercial results
- Identifying opportunities and turning them into action
- Building a strong culture of feedback, development and progression




- Partnering closely with the Store Manager to shape the boutique’s strategy
- Supporting succession planning and building future leaders
- Keeping the store energised, elevated and operating at its best

We’re looking for someone who:

- Has 3–5+ years’ leadership experience in retail, hospitality, wellness or another customer-led setting
- Has experience leading large teams and developing emerging leaders
- Is commercially driven and loves working towards ambitious targets
- Is passionate about coaching, feedback and creating high-performing cultures
- Understands what exceptional service looks and feels like
- Thrives in a fast-paced, premium environment
- Brings confidence, energy and genuine connection to their leadership style

If you’re ready to lead a team, develop future leaders and be part of a brand redefining the intersection of luxury, wellness and lifestyle, this could be your next move.

📌 Customer Experience & People Leader (Sydney)
🏢 Talent Solution Partners Pty
📍 Sydney

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