Job Description

Abouttheclient

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Ourclientisacollectiveofcompanies,includingalicensedtelecommunicationscarrierprovidingnetworkanddatacentreservicesacrossAustraliaandInternationally,andaManagedServiceProvider(MSP)andManageSecurityServiceProvider(MSSP)specialisinginITsolutionsformid-marketcorporateclientsandgovernmententities.

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Ourvisionistoempowerallorganisations,regardlessofsize,withaccesstofit-for-purpose,secureITandtelecommunicationssolutionsthatsupporttheachievementoftheirownstrategicobjectives.

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JobSummary:

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TheCyberSecurityAnalystistaskedwithcontinuouslymonitoringandtriagingsecurityeventsandalertsfromSIEMandothersecuritytoolsacrossdiverseclientenvironments. Thisrolerequirespromptlyinvestigatingandrespondingtosecurityincidents,providinginitialanalysisandimplementingcontainmentactionstoensurerapidresolution. Furthermore,theanalystwillmaintainandtuneexistingplatformswhilecontributingtothedevelopmentofrobustdetectionandresponseplaybooksandwillcollaboratewithbothclientsandinternalteamstodeliverexpertsecurityanalysisandactionablerecommendations. Theanalystwillalsoiterateonhistoricalprocessessuchastheintroductionofnewtoolingincluding,butnotlimitedtoAI,forusewithinthesecurityoperationscentre.

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Responsibilities:

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- RespondtoandtriagealertsquicklytoreduceMeanTimetoRespond(MTTR).
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- Monitorcustomerenvironmentsproactivelytoimprovedetectionspeedandclientconfidence.
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- Tuneandbuildalertingrulestominimizefalsepositivesandenhanceaccuracy.
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- Createcleardocumentationandplaybookstoaccelerateresponseworkflows.
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- Engagewithcustomersandmanageescalationstoimprovesatisfactionandtrust.
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- Automaterepetitivealerthandlingtoincreaseefficiencyandreducemanualeffort.
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- ImplementAI/MLsolutionstolowerMeanTimetoDetect(MTTD)andMTTR.
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- Continuouslyrefinedetectionandautomationmodelstoachievereliableoutcomes.
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Essential

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- Stronganalyticalandproblem-solvingskills
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- Excellentcommunicationskills,withtheabilitytoconveytechnicalconceptstobothtechnicalandnon-technicalstakeholders
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- Knowledgeofthreatactorbehaviour,tradecraftandtheattacklifecycle
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- Abroadunderstandingofprinciplesinnetworking,infrastructure,andoperatingsystems
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- Highlyorganised,proactive,andabletoprioritiseandmulti-taskunderpressure.
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Desirable

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- Proficiencyindesigningandimplementingautomation,analyticalmodels,andworkingwithgenerativeAIorlargelanguagemodels
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- Appliedscriptingknowledgeinalanguagesuchaspython,bash,PowerShelletc.
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WorkHealth&SafetyResponsibiities

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Allemployeesarerequiredto:

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- Obtainapolicecheckpriortoemployment
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- Beeligibleforaminimumbaselinesecurityclearance
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- Abidebyallcompanypoliciesandprocedures
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- Reportanyinjuries,hazardsorincidentstoyourselforothers
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- Maintainasafeworkplaceforyourselfandcolleagues
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InformationSecurity

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OurclientoperatesunderanISO27001compliantInformationSecurityManagementSystem. Assuch,youwillberesponsibleforadheringtoallapplicablepoliciesprocessesandprocedures. YouarealsoresponsibleforreportinganypotentialsecurityincidentsorsecurityimprovementstotheInformationSecurityOfficer.

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AdditionalInformation:

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DirectReports

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- Nil
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KeyRelationships

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- SOCTeam,GRCTeam,MITTeam(s)
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📌 Cyber Security Analyst (Queensland)
🏢 Teamified
📍 Queensland