Job Description

Great role for a media-savvy and solutions-oriented professional to gain valuable client relationship management & sales experience:

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- Solve complex problems for varied clients
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- Competitive base salary + attractive commission scheme on offer
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- Defined career path in market-leading media intelligence organisation
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Isentia is the Asia-Pacific region's leading media intelligence company, empowering clients to understand their brand and reputation. Our clients are diverse, ranging from globally renowned brands right through to government bodies and not-for-profit organisations.

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We are looking to hire an Account Executive to join our team in Canberra, where you will play a crucial part in retaining and developing a large portfolio of government, automotive and higher education clients. You will deliver insights, advice, and industry intelligence to help clients achieve their communications objectives.
n Shift pattern is 9 am to 5 pm Canberra time.
n Eligibility Requirement: This role is open to Australian Citizens, Permanent Residents, and candidates holding a valid work visa that does not require sponsorship (with a minimum of 1.5 to 2 years validity remaining).

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Key Responsibilities:

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- You will be the key point of contact for clients within your portfolio
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- You will be responsible for the end-to-end servicing of clients' media requirements across all formats,



including alerting clients to media items as they happen.
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- Collaborate with the account management team and sales team to understand the needs of your clients.
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- Regularly contact and provide solutions to assist clients with their communications requirements.
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- Monitor breaking news and alert your clients to relevant media issues
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- Enjoy the variety of the media landscape and working within a high-performing team
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Key requirements:

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- You are media savvy and have a genuine interest in news and current affairs, with the ability to identify issues that are important to our clients.
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- You thrive on building and developing meaningful client relationships
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- You think on your feet, prioritise, and can multitask in high-pressure situations
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- You are an excellent team player who enjoys a fast-paced environment
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- You are a problem solver who will be able to identify potential issues for clients
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- Previous experience working in a client success or customer service setting is desirable.
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- Excellent command of English
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We have an open and inclusive culture where we embrace opportunities to do better and celebrate our achievements. We are an equal opportunity employer that is dedicated to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of your application.

📌 Account Executive (New South Wales)
🏢 Isentia
📍 New South Wales