Technical Delivery Manager First Focus AU Sydney, NSW, AU

Job Description

Overview

Let's be honest for a second... You've probably seen a few "Delivery Manager" roles that quietly expect you to still be the smartest technical person in the room. This isn't one of those. This is a people-first delivery leadership role, where your success comes from building and steering a high-performing team across development, SharePoint, and AI, aligning delivery with the business, and making sure work lands the way it's meant to (without relying on late-night heroics).

You'll still understand the tech, but your real job is getting the best out of people, creating clarity, and keeping delivery moving forward when things inevitably get messy.

About First Focus First Focus is Australia's leading mid-market MSP, with over 15 years of consistent growth and a team of 360+ legends across Australia, Current Zealand, and the Philippines.

We're known for doing things a little differently, less red tape, more trust; less politics, more progress. People here are informed, aligned, supported, and actually rewarded for doing great work.

We take our values seriously, especially Win Together, because delivery only works when everyone's pulling in the same direction. You'll see what we mean pretty quickly: https://www.firstfocus.com.au/about-us/

Why this role is worth your time

- You’ll lead a multidisciplinary team (dev,



SharePoint, AI), with a transparent focus on performance, growth, and accountability
- You’ll have real influence over how delivery is done, not just tracked
- You’ll help shape AI initiatives that actually get used, not just talked about
- You’ll work closely with PMs and consultants to create alignment, not friction
- You’ll build a team culture where people know what good looks like, and actually hit it
- You’ll still stay close to the work, but you won't be expected to be the deepest technical expert in the room
- You’ll lead a team that's big enough to matter, small enough to know everyone's name

What you'll be doing

- Leading, mentoring, and developing a team of developers, SharePoint engineers, and AI specialists
- Creating clarity around priorities, expectations, and what "good delivery" actually looks like
- Running regular 1:1s, performance reviews, and career planning (yes, the meaningful kind)
- Partnering with Project Managers, Consultants, and the PMO to keep delivery on track
- Translating high-level requirements into clear, actionable work for your team
- Managing capacity, resourcing, and priorities across multiple workstreams
- Identifying risks early and removing blockers before they become "urgent"
- Ensuring consistent delivery standards

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📌 Technical Delivery Manager (New South Wales)
🏢 First Focus AU
📍 New South Wales