Director of Customer Experience & Support (Hybrid, AI-Driven) (Victoria)

Director of Customer Experience & Support (Hybrid, AI-Driven) (Victoria)

07 Sep
|
Jaide Health
|
Victoria

07 Sep

Jaide Health

Victoria

Job Description

AlayaCare seeks a Director of Customer Support to lead the ANZ Support team and shape the future operating model for a rapid-growing SaaS platform. You will drive strategy, mentor managers, and own critical escalations to deliver outstanding customer outcomes.

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Based in Melbourne with a 2/3 hybrid arrangement, you'll partner with Product, Engineering and Customer Success to create proactive, scalable support and a transformed customer experience.

📌 Director of Customer Experience & Support (Hybrid, AI-Driven) (Victoria)
🏢 Jaide Health
📍 Victoria

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