Job Description

Australian Citizens residing in Australia with ability to obtain Baseline Clearance only respond.

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- Contract start 13 December 2023 to 12 months, 2 x 12 months extensions.
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- Australian Citizen, Ability to obtain Baseline Clearance, Melbourne role.
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Overview

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The ATO is a seeking Service Provider with expertise in technical communications, technical illustration, graphic design, and information design.

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The Australian Taxation Office (ATO) is striving to become a more data-driven, client-centric organisation by using data and analytics to improve the administration of tax and superannuation systems. The ATO is collecting increasingly greater volumes of data from a wide variety of sources. To support and inform ATO business decisions, this data must be curated and discoverable, accessible, and usable.

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To achieve this the ATO is currently undertaking a complex multi-year program which aims to create extensible data patterns, migrate off on-premise systems into cloud native solutions and improve its data matching and sharing capabilities.

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To support such a complex program of work the ATO requires a Service Provider with expertise in technical communications, technical illustration, graphic design, and information design. These capabilities are required to influence and inform critical stakeholders to ensure program success.

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The Service Provider will be required to:

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- Deliver technical documentation and artefacts as specified in monthly milestones.
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- To be able to support the delivery of any ad-hoc artefacts not specified in monthly milestones within short timeframes (i.e: within a working week).
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- Deliver technical documentation that allow business stakeholders to easily understand complicated system flows, data flows and technical concepts.
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- Ensure all deliverables are non-proprietary and in editable formats.
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Every application requires to address selection criteria as part of application submission.

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Essential Criteria

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- 5+ years of demonstrated experience with technical illustration, graphic design, and information design in the Information Technology (or related) fields. (10+ years is desirable).
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- Demonstrated experience working with large government agencies and an understanding of typical governance polices and processes that are prevalent in these work environments.
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- Demonstrated experience in communicating technical information to influence senior executive stakeholders and delivery committees.
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- Demonstrated experience of being able to understand technical architecture with little to no assistance.
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- Demonstrated experience working in a fast-paced workplace with short deadlines.
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- Demonstrated experience illustrating end-to-end system and data flows for consumption by a business audience.
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📌 Enterprise Data & Analytics - Technical Communications Specialist (Victoria)
🏢 Polluxa
📍 Victoria