Customer Experience Lead | Data-Driven Team Coach (New South Wales)

Customer Experience Lead | Data-Driven Team Coach (New South Wales)

07 Sep
|
nib
|
New South Wales

07 Sep

nib

New South Wales

Job Description

Nib Thrive is seeking a Customer Engagement Team Lead to guide and develop a high-performing team delivering exceptional service outcomes. You will lead, coach and engage with stakeholders to optimise performance, quality and customer experiences across the participant journey.

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You will champion a customer-centric approach, leveraging insights to streamline processes, enhance engagement and drive continuous improvement within a adaptable, hybrid work model.

📌 Customer Experience Lead | Data-Driven Team Coach (New South Wales)
🏢 nib
📍 New South Wales

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