Job Description

Sydney Health & Care Services (SHCS) is growing across Greater Sydney. We're looking for reliable Community Support Workers who can support participants living with mental health challenges — including complex behaviours, dementia and dual diagnosis (drug & alcohol).

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Casual shifts available:

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(Female workers ONLY)

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Location: Bradbury

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Tuesday, Wednesday and Friday: 10am - 2pm

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Requires experience in: AOD support, mental health, brain injury, and personal care.

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(Female workers ONLY)

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Location: Penrith

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Thursday: 10am - 3pm

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Requires experience in mental health

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(Female or Male workers)

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Location: Chipping Norton

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Monday and Wednesday: 11am - 1pm

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Requires experience with dementia

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Key Responsibilities of this role:

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- Experience supporting people with complex needs, ABI, dementia, and/or mental health
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- Supervision and prompting of medication administration
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- Strong emotional regulation and calm communication style
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- Use validation, reassurance, and redirection during distress
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- Respect choice and control, including refusal of support
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- Follow Behaviour Support Plans and safety protocols
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- Personal care and manual handling when necessary
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- Assistance with hygiene, cleaning, and bedding
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- Maintain accurate, objective documentation
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What you bring:

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- A reliable car with comprehensive insurance (mandatory), full unrestricted Australian driver's licence, and willingness to travel across Sydney
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- Proven reliability, professionalism, and excellent communication
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- Minimum 6 months experience in mental health, disability support, or community services (or Certificate IV in Mental Health)
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- Calm under pressure; strong judgment and boundaries
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- Smartphone literacy for rostering and documentation
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Must-have compliance (or willing to obtain):

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- NDIS Worker Screening Check
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- Working With Children Check (NSW)
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- First Aid & CPR
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- Police Check
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- Unrestricted work rights in Australia
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- Preferred: Certificate III/IV in Community Services, Mental Health, or related field (or equivalent experience)
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Why join SHCS:

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- Consistent shifts with a supportive team and on-the-ground coaching
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- Pathway to part time employment after consistent performance
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- Paid training and upskilling in behaviour support and mental health
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- Competitive Award pay with penalties and allowances, plus KM reimbursement
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- Meaningful work where your reliability genuinely changes lives
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📌 Community Support Worker - Mental Health (New South Wales)
🏢 Sydney Health & Care Services
📍 New South Wales