Job Description

NDIS Quality & Service Coordinator

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Date: 4 Sept 2026

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Location:

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Lewisham, NSW, AU, 2049

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Requisition ID: 2425

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About Us

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The St Vincent de Paul Society NSW is a leading provider of community support services, committed to supporting people experiencing disadvantage and working towards a more just and compassionate society.

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- Diverse newly created leadership role, making a real difference in your local community
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- SCHCADS Award, hourly rates range from $46.70 to $50.25 dependent on experience
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- Hybrid Working | Work From Office & Home, offering great work life flexibility
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- Boost your take-home paywith generous tax-free salary packaging benefits
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Your Role

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We are looking for an organised and detail-focused NDIS Quality & Service Coordinator to support safe, compliant and person-centred disability services. This newly created role, combines bothNDIS administration & Quality and Compliance. You will oversee service agreements, billing, NDIS line items and financial processes, while supporting compliance with NDIS requirements and organisational policies.

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Your Responsibility

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- Support the day-to-day operation of the Quality Management System and maintain quality documentation and compliance registers.
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- Monitor compliance with NDIS Practice Standards, Code of Conduct and organisational policies.
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- Support internal audits and external audit readiness, including NDIS registration and Assisted Boarding House reviews.
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- Identify and elevate compliance risks and support continuous improvement initiatives.
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- Provide guidance to staff on quality processes, incident reporting, complaints and compliance.
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- Maintain accurate quality, compliance and client data and prepare relevant reports.
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- Manage NDIS administration including service agreements, billing, NDIS line items, invoicing and financial processes.
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- Support client intake, onboarding,



documentation and system setup.
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- Visit services to undertake quality and compliance activities and work collaboratively with operational teams
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- Undertake occasional overnight regional travel
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- Participate in an on-call roster and contribute to workplace health, safety and risk management.
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You Will Need

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- In depth understanding of the NDIS Practice Standards and compliance requirements.
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- Relevant qualifications inDisability Services, Community Services, Business Administration or a related field.
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- Experience in NDIS, disability services, quality and compliance, community services or a related environment.
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- Experience with NDIS administration, billing, service agreements and client management systems.
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- Excellent organisation, communication and time management skills.
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- Ability to manage competing priorities, follow processes and meet deadlines.
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- Confidence using client management systems and Microsoft Office.
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- NDIS Worker Screening Checkor willingness to obtain.
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St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal prospect employer and arecommitted to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

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The Society is committed to being a Child Safe organisation, further information can be found intheSociety's commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check& Working with Children check. A health / medical assessment may be required for some roles.

📌 NDIS Quality & Service Coordinator (New South Wales)
🏢 stvincentd
📍 New South Wales