Job Description

Rapid Response Security Officer - Brisbane CBD

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Job Title: Rapid Response Security Officer - Brisbane CBD Posting Start Date: 31/08/2026

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ABOUT WILSON:

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As one of the largest providers of security services in Australia and New Zealand, our valued employees are supported by a highly experienced management team, industry-leading expertise and a strong local and national infrastructure operating 24 hours a day.

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Wilson Security's journey towards a more sustainable and responsible future is bought to life through our core values of Care, Innovation, Accountability, and Integrity as well as the principles of ESG excellence.

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ABOUT THE ROLE:

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- Location: Brisbane CBD University Campus
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- Full Time Opportunity available as a Rapid Response Officer
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- Monday to Friday shifts available
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- 8 hour shifts on a 2-week rotation - Week 1: 6:00AM - 2:00PM, Week 2: 2:00PM - 10:00PM
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- Level 4 Award and includes Supervisor Allowance
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DUTIES & RESPONSIBILITIES:

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- Act as the Emergency Control Officer (ECO) by responding appropriately to security incidents, fires, medical emergencies, and other relevant situations as they arise.
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- Patrol libraries, Main Drive, and other high-activity or high-risk areas.
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- Ensure full and accurate records are maintained for all incidents and events on campus, and advise the Security Manager of any significant events that occur.
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- Ensure the equipment needs of the section are met.
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- Provide training to current and existing security staff,



and assist the Fire Safety Adviser with activities such as ECO training and emergency drills.
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- Update security runsheets and lock-up/unlock procedures as required.
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- Perform other relevant duties as directed by the Security Manager or their delegate.
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- Conduct monthly audits of keys, radios, and AEDs, and submit reports.
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- Conduct Safety & Security surveys (minimum of five per business day on day shift) and record results in Noggin.
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- Cover Concierge Officer breaks as required.
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WHO WE ARE LOOKING FOR:

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- Strong Customer Service Skills
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- Proactive and problem-solving mindset
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- Willing to support and step up as required into other roles
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- Ability to work well in a team or autonomously
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- Australian Citizen or hold Unlimited Work Rights
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- Demonstrated ability to prepare and write reports
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- Demonstrated ability in the use of Computers and Security related systems (Access Control, CCTV, Microsoft Programmes)
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- Crowd Control endorsement will be highly desirable
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- Current First Aid & CPR Certificate
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Wilson Security is an employer of choice, engaging with our people both online and in person. We offer comprehensive Training and Development, Employee Benefits like a Wellbeing Hub, Health Insurance discounts, and Employee Assistance Programs.

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We are committed to building a workforce that reflects the diversity of the communities we protect, with a focus on supporting Aboriginal and Torres Strait Islander peoples. Our inclusive culture celebrates innovation and teamwork, highlighted by our monthly STRIVE awards.

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Master Licence QLD 3612342

📌 Rapid Response Security Officer - Brisbane CBD (Queensland)
🏢 Wilson Group
📍 Queensland