Port Hedland, Australia | Posted on 05/13/2026

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Job Description

Anoutstandingopportunityisavailableforanexperiencedandmotivatedautomotiveprofessionaltojoinasuccessfulandgrowingmulti-franchisedealershipoperationinPortHedland,WesternAustralia.

Weareseekingahands-onServiceManagerwhocanleadfromthefront,driveworkshopperformance,build

strongcustomerrelationships,anddevelopahigh-performingaftersalesteam. Thisisanexcitingleadershiproleofferingexcellentlong-termcareerprospects,strongearningpotential,andthe

opportunitytoworkwithinasupportiveandprogressivedealershipenvironment.

AbouttheRole

Reportingtoseniordealershipmanagement,youwilltakefullresponsibilityforthedailyoperationsand

performanceoftheservicedepartment.

YouwillleadateamofServiceAdvisors,Technicians,andWorkshopStaffwhileensuringexceptionalcustomer

service,workshopefficiency,andoveralldepartmentalprofitability.

KeyResponsibilities

- Overseealldailyservicedepartmentoperations
- Driveworkshopproductivity,efficiency,andprofitability
- Lead,mentor,anddevelopserviceandworkshopteams




- Ensureoutstandingcustomerserviceandaftersalessupport
- Monitorworkflow,repairquality,andworkshopperformance
- Managecustomerconcernsanddeliverpositiveoutcomes
- Developstrategiestoimproveservicesalesandprofitability
- ManagedepartmentalKPIs,budgets,andfinancialperformance
- Ensurecompliancewithworkplacehealth&safetystandards;
- Buildstrongrelationshipswithcustomersandinternalstakeholders

Requirements

Requirements:

- Previousexperience as a Service Manager.
- Strongleadership and team management skills.
- Experiencein automotive or heavy vehicle workshop operations.
- Excellentcommunication and customer service skills.
- Abilityto manage workflow and meet operational deadlines.
- Candidatesmust currently be based in Australia.
- Salary:Circa AUD $120K + Super + Accommodation + Company Vehicle + Fuel Card
- Accommodationprovided.
- Companyvehicle and fuel card.
- Long-termcareer growth opportunities.
- Supportiveand skilled work environment.

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📌 Hiring for Service Manager (Port Hedland)
🏢 2COMS Consulting
📍 Port Hedland