Job Description

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- Maintain and improve enterprise Elastic (ELK) platforms
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- Drive automation, upgrades and platform optimisation
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- Long‐term contract and permanent employment options available
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- Manage the customer‐directed backlog across ITIL incident, problem, request, and change management
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- Perform Elastic Stack platform lifecycle activities - version upgrades, security patching, health checks, and remediation across ECE (Elastic Cloud Enterprise) environment
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- Build and maintain Logstash pipelines and onboard recent data sources to agreed standards
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- Design, build, and maintain Kibana dashboards, visualisations, and alerting for mission‐critical systems
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- Automate operational and configuration tasks using Ansible and Linux scripting
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- Produce operational and executive reporting, converting high‐volume logs and telemetry into clear, actionable insights
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- Integrate data across enterprise sources (e.g. JDBC/SAP HANA, SAML, SNMP, Nginx, Dynatrace)
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- Contribute to security, risk, and governance documentation, ensuring audit‐ready outputs
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- Bridge across multiple delivery, customer, and vendor teams to drive resolution and alignment
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- Maintain accurate documentation and support effective knowledge transfer and long‐term system sustainment
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- Experience in platform, systems, or observability engineering within complex environments
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- Hands‐on experience with the Elastic Stack (Elasticsearch, Kibana, Logstash, Beats/Elastic Agent); ECE experience highly regarded
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- Strong Linux administration (Red Hat Enterprise Linux preferred) and automation using Ansible and scripting
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- Experience with ITIL service management — incident, problem, request, and change
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- Experience with data integration and pipeline development
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- Strong analytical and problem‐solving skills, including turning high‐volume logs into operational and executive reporting
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- Excellent communication skills across both technical and non‐technical stakeholders
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- Ability to operate with precision within strict government SOPs and manage competing priorities
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- Elastic Certified Engineer certified
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- ITIL certification
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- Experience in secure government or national security environments
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- Familiarity with security and compliance frameworks such as ISM, PSPF, or Essential Eight
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- Exposure to integrations including SAP HANA, SAML, SNMP, Nginx, and Dynatrace
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- Red Hat certification (e.g. RHCSA)
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📌 Elastic Engineer Services Australia - Showtime Consulting (Canberra)
🏢 Polluxa
📍 Canberra