Customer Service & Data Entry Officer

Brisbane CBD | Queensland Government | $51.12/hr + super

We are seeking an experienced Customer Service & Data Entry Officer to join a Queensland State Government team in a large, modern Brisbane CBD office.

This is a great opportunity to gain Queensland Government experience while working within a friendly, predominantly younger team that values strong relationships and collaboration.

About the role:

- Handle inbound customer enquiries
- Make outbound calls to stakeholders and follow up information
- Complete accurate data entry and maintain records
- Communicate with a range of internal and external stakeholders
- Provide general administrative support

About you:

- Previous call centre and/or customer service experience is essential
- Solid data entry and computer skills
- Confident making outbound calls
- Excellent communication and attention to detail
- Government experience, or experience in blue-collar administration, is highly regarded
- Brisbane CBD accessibility preferred

A fantastic opportunity for an experienced customer service professional looking to take the next step and get their foot in the door with government.

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Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise [email protected] 337 000and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/legal_documents/privacy_policy.Do not submit any sensitive personal information in your resume.

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📌 /1 Business Support Officer (Queensland)
🏢 Dfp Recruitment
📍 Queensland