Company Description Optus Business Centre Brisbane South is a locally owned business focused on providing tailored communication and technology solutions to support the needs of local organizations. As business owners in the community, the team is committed to helping other businesses grow and thrive. The centre provides professional advice and technology expertise to help clients navigate evolving digital and connectivity demands.

By offering comprehensive, whole-of-business solutions, Optus Business Centre Brisbane South aims to build long-term partnerships grounded in understanding each client’s unique challenges and goals.

Role Description The Account Manager role is a full-time, on-site position based in the Greater Brisbane Area. In this role, the Account Manager will manage a portfolio of business clients, build strong relationships, and act as a trusted advisor for communication and technology solutions. Day-to-day responsibilities include understanding client requirements, preparing proposals, coordinating solution delivery, and ensuring a high level of customer satisfaction.

The Account

Manager will work closely with internal teams to align solutions with client needs, follow up on service performance,



and identify opportunities for growth and upselling. The role also involves maintaining accurate records in CRM systems, meeting sales and service targets, and representing the business centre as a professional point of contact in the local market.

Qualifications

- Experience in account management, client relationship management, or business development in a B2B setting.
- Strong communication and interpersonal skills, with the ability to present solutions and negotiate effectively.
- Understanding of telecommunications, connectivity, or technology solutions, or a strong willingness to learn these domains.
- Proven organizational and time-management skills, including managing multiple accounts and priorities.
- Ability to work on-site, collaborate with cross-functional teams, and deliver consistent, high-quality customer service.
- Comfort using CRM and business productivity tools (e.g., Microsoft Office, email, and digital collaboration platforms).
- Previous experience in a local business or regional sales environment is beneficial.
- Relevant tertiary qualification in business, sales, marketing, or a related field is an advantage but not mandatory.

📌 Account Manager (Brisbane City)
🏢 OPTUS BUSINESS CENTRE BRISBANE SOUTH
📍 Brisbane City