07 Sep
|
Caterpillar
|
Redcliffe
07 Sep
Caterpillar
Redcliffe
About Caterpillar:
For more than a century, Caterpillar has helped build a better, more sustainable world. Caterpillar Inc. is shaping tomorrow’s future as the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.
Backed by one of the largest independent global dealer networks and financing services through Cat Financial, the company’s primary business segments: Power and Energy, Construction Industries and Resource Industries are solving customers’ toughest challenges through a commitment to commercial excellence and advanced technology. All of this is made possible by our highly talented and dedicated team.
About The Opportunity:
The Caterpillar MineStar Implementation team has an opportunity for an energetic and committed person to join the technology group in our Perth office (or Adelaide / Brisbane).
You will be responsible for implementing our MineStar underground product suite (Command for underground and Fleet/Detect for Underground) at new customer sites including upgrades to existing MineStar customers. Implement system configuration and solutions to meet commercial contracts and mining business needs. You will support the dealer and customer during the installation and configuration of the software, debugging, testing, and integration of other systems to MineStar projects.
Job duties include by not limited too:
- Install and configure the complete underground MineStar system to meet commercial contract and site specific needs
- Support the implementation of system modules to specification and configure modules based on requirements gathered from customer’s business analysis
- Planning and execution of integrated testing and customer acceptance testing
- Ability to problem solve through technical investigation and resolution, including responding to customer questions
- Provide implementation technical training to end users and system administrators
- Perform implementation and integration tasks for internal and external customers
- Assist with documentation, training and functional specifications
- Follow project management process and implementation assignments
- Provide basic training on our standard implementation processes and usage of MineStar systems
What key skills you will have;
- Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
- Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
- Consulting: Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately.
- Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviours.
- Problem Solving: Knowledge of approaches, tools, techniques for recognising, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
- Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
- Technical Excellence: Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges.
- Field Support: Knowledge of and experience with providing post-sales support; ability to support maintenance of software & hardware products.
Top Candidates will also have;
- Technical Bachelor’s Degree and/or relevant experience in a related IT/technical/engineering role
- Extensive hands on experience with technical software system implementation, preferably in a mining environment
- Extensive hands on experience with IT system architectures, enterprise computing infrastructure and cybersecurity
- Hands on experience with (mining) heavy vehicle onboard technology system installation, configuration and commissioning
- Experience in Fleet Management implementations is highly desirable
- Experience in Underground mining is highly desirable
- The ability to develop relationships through excellent written and verbal communication skills
- Ability to work both independently and as part of a multi-disciplinary team
- Ability to undertake up to 25% domestic and international travel
Additional information:
- This position requires the candidate to work full time in the Caterpillar Perth office. (Caterpillar Adelaide or Brisbane offices will also be considered).
- Sponsorship maybe available.
- This position requires working onsite five days a week.
- Visa sponsorship is available for eligible applicants.
- Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Employee Benefits:
- Salary – We offer competitive remuneration package, including attractive bonus and share options.
- Parental Leave – Generous parental leave policy and you can choose how you take your leave (full pay or half pay)
- Diversity and Inclusion – At Caterpillar we are committed to diversity and inclusion, equal opportunity and equal outcome.
- Discounts – We have staff discounts across health insurance, shopping, food, health & wellbeing and travel.
- Global Presence – As Caterpillar is a global company, we have many career opportunities across the globe and have training and development opportunities.
How to Apply:
If you are looking for a challenging and rewarding career as part of the Caterpillar team, apply today via: www.caterpillar.com/careers by attaching a copy of your resume.
Application close 8th of October 2026
Your road to success begins with a Caterpillar career. By joining the Caterpillar team, you’ll discover that working for a global leader creates endless opportunities for you.
Caterpillar is an Equal Opportunity Employer.
📌 Technology Site Consultant (Redcliffe)
🏢 Caterpillar
📍 Redcliffe