About the role

This is an administrative and customer service position at a waste recovery facility. You will be the first point of contact for customers, managing inquiries and directing them to appropriate drop-off points. You will also handle administrative tasks and coordinate communications.

Key responsibilities

- Receive all customers at the facility in accordance with site procedures and direct customers to drop off points

- Respond to telephone enquiries from members of the general public

- Assist with the provision of education and advice to customers to enforce good practice onsite

- Manage two-way radio communications with operations employees

- Prepare accurate statistical reports for the Company facility

About you

- Demonstrated experience in an administrative and/or customer service position

- Well developed knowledge of administrative systems and procedure, and proficiency with office technology





- Effective oral communication and interpersonal skills, with the ability to liaise with people at all levels in an informative, accurate and positive manner

- Well developed written communication skills with the ability to prepare well structured and grammatically correct documents

- Sound numeracy skills

- Proficiency in the use of MS Office software applications including Word, Excel and Outlook with accurate word processing and data entry skills

- Ability to maintain accurate and up-to-date records

- Ability to work effectively within a team setting, and also work unsupervised

- Ability to prioritise, organise and complete work within established deadlines

- Current and valid NSW 'C' Class Drivers Licence (or equivalent)

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