Customer Fulfilment Associate

Location: Bankstown
Job Type: Full-time
Department: Supply Chain & Logistics
Salary: $70,000–$75,000 p.a.

Kick-start your career in logistics and supply chain with a global leader.

At Refresco, we’re not just moving products — we’re delivering quality, reliability, and outstanding service to our customers every day. We’re seeking an organised, detail-oriented Customer Fulfilment Associate to join our friendly, quick-paced team of four, helping to keep our warehouse and delivery operations running like clockwork.

This role is perfect for someone who’s had a taste of logistics, administration, or customer service and is ready to take the next step in their career. You’ll gain hands-on experience, work closely with multiple teams, and have opportunities to grow your skills in supply chain and customer fulfilment. It’s ideal for someone eager to develop and grow — whether that means understanding the foundations of an FMCG business or working in a strong team with both horizontal and vertical career growth opportunities.

What You’ll Be Doing

- Preparing and processing daily orders, picklists, and dispatch paperwork.

- Scheduling deliveries with transport carriers and confirming details.

- Keeping delivery records up to date in systems like Microsoft Dynamics.

- Handling freight documents, CHEP dockets, and pallet reconciliations.

- Updating delivery trackers and communicating changes to the team.

- Helping resolve delivery delays, shortages, or issues.





- Assisting with reporting and process improvements.

- Keeping your workspace safe, clean, and organised.

What You’ll Bring

- Year 12 certificate or some experience in logistics, administration, or customer service.

- Good numerical skills and high attention to detail.

- Clear written and verbal communication skills.

- Confidence with Microsoft Office—especially Excel, Outlook & Word.

- Ability to work both independently and as part of a team.

- Strong time management and organisational skills.

- A proactive, can-do attitude and willingness to learn.

- Driver’s licence (preferred but not essential).

The Tools You’ll Use

- Microsoft Excel, Outlook, Word.

- Warehouse & Transport Management Systems (e.g., Microsoft Dynamics).

- Freight scheduling platforms and online delivery trackers.

Why You’ll Love Working Here

- We’re continually investing in our people and our deep focus on supply chain.

- A supportive team environment where you can learn from experienced professionals.

- Hands-on training to grow your supply chain and logistics skills.

- Opportunities to progress your career in a global business.

- The satisfaction of seeing the direct impact of your work every day.

Your Next Step

If you’re ready to build your career with a company that values your contribution and supports your development, we’d love to hear from you.

Before an offer of employment, you’ll need to complete a pre-employment health assessment relevant to the role.

📌 Customer Fulfilment Associate (Bankstown)
🏢 Refresco Australia
📍 Bankstown