Bring your expertise and passion to an innovative and trusted brand.

Looking to join a team that is passionate about agriculture and making a real difference in the industry? Look no further than Riverina Australia! Our team is dedicated to not only providing high-quality grains, animal feeds, and proteins to producers across all species but also sourcing grain directly from growers to assist in marketing their produce to the world. We're a diverse and dynamic brand with big plans for the future, and we're excited to adapt and evolve alongside the ever-changing landscape of Australian agriculture. Come and be a part of our team as the “Partner of choice in feeding the world”!

About the role

An exciting opportunity has arisen for a customer-focused Administration Officer to join our team at our Warwick branch.

This role will have a strong focus on customer service and the accurate coordination and processing of bulk customer orders. You will work closely with customers and internal teams to ensure orders are processed accurately, requirements are clearly communicated, and customers receive a high level of service.

We are looking for someone who is highly organised, has exceptional attention to detail and can confidently manage multiple priorities in a busy branch environment. Accuracy is critical in this role, and you will need to take ownership of ensuring customer orders and associated information are correct and completed on time.

As part of our close-knit branch administration team, you will also progressively learn other administrative functions across the branch, including accounts and weighbridge operations, enabling you to provide coverage and support across the team when required.

Key Responsibilities:

- Coordinate and process bulk customer orders accurately and efficiently,



ensuring customer requirements are clearly understood and communicated.
- Provide a high level of customer service through phone and email communication, responding to enquiries and keeping customers informed.
- Manage multiple customer orders, requests and competing priorities while maintaining a high level of accuracy and attention to detail.
- Act as a key point of contact for customer inquiries and coordinate with transport companies and drivers.
- Maintain accurate customer, order and delivery documentation and assist with relevant branch reporting and records.
- Develop capability across other branch administration functions, including accounts and weighbridge operations, to provide support and coverage across the team when required.
- Adhere to FeedSafe Quality Assurance, Workplace Health and Safety, and Valuable Management Practice standards.

What we’re looking for:

- Previous experience in administration, customer service, order processing or a similar customer-focused role.
- Exceptional customer service skills and a professional, responsive approach to customer enquiries.
- Strong written communication skills, with the ability to communicate clearly and professionally by email.
- Exceptional attention to detail and a strong commitment to accuracy.
- Strong organisational and time management skills, with the ability to juggle multiple orders, requests and competing priorities.
- Proficiency in Microsoft Office Suite.
- A collaborative and flexible approach, with a willingness to learn different administrative functions and provide support across the branch team.
- Experience within the agriculture or FMCG sector would be advantageous but is not essential.

If this sounds like your next move, apply today!

Applications may close earlier than the listed closing date. Riverina is an equal-opportunity employer. This opportunity is not eligible for sponsorship.

📌 Administration Officer (Warwick)
🏢 Riverina (Australia
📍 Warwick