ROLE DETAILS

- $85,000-$90,000 + super DOE
- Pymble, NSW
- Permanent position
- WFH flexibility, with 2 days per week in the office
- Core business hours approximately 9:00am-5:00pm, with some flexibility
- Full work rights

ABOUT THE COMPANY
Join an established boutique professional services business with a warm, energetic and high-touch approach. This close-knit team genuinely enjoys working together and values people who bring ideas, initiative and creativity. It's an agile small-business environment where you can embrace new technology, improve how things are done and become a genuinely valued part of the team.

ABOUT THE ROLE
Are you happiest being the person everyone relies on? With around 70% focused on administration and business operations, you'll be the heartbeat of this busy office - keeping people, priorities and projects moving. You'll also bring a creative eye to marketing and Canva, embrace new technology and provide recruitment support. Intuitive, proactive and one step ahead, you'll quickly become the Director and team's trusted go-to.

DUTIES

- Own day-to-day administration and business operations, keeping the office organised and running seamlessly
- Anticipate what's coming next, proactively solve problems and follow actions through to completion
- Support the Director across diary, inbox, meetings, travel, reminders and competing priorities
- Create engaging content for LinkedIn, newsletters, job advertisements and the website
- Design polished Canva collateral, proposals, presentations, testimonials and branded templates
- Embrace new technology and systems, quickly learning platforms and identifying smarter ways of working
- Improve processes, templates and workflows to drive efficiency and consistency
- Coordinate meetings and planning sessions, including agendas, Teams links, notes and action tracking
- Manage SharePoint folders, business records, subscriptions, suppliers,



facilities and office systems
- Support invoicing and finance administration, working closely with the bookkeeper and suppliers
- Coordinate recruitment administration including job postings, interviews, references, surveys and candidate records
- Respond to client and candidate enquiries with warmth, professionalism and exceptional follow-through
- Support tenders, RFQs, proposals, agreements and broader business improvement projects

SKILLS & EXPERIENCE

- Strong administration, PA/EA, business operations, HR administration or similar professional services experience
- A natural go-to person who genuinely loves being at the heart of a small, busy team
- Proactive and intuitive - you notice what needs doing and act before someone has to ask
- Highly organised, with a natural ability to keep people, priorities and deadlines on track
- Digitally confident and genuinely curious about new technology, systems and smarter ways of working
- Solid Microsoft 365 capability, ideally including Outlook, Teams, OneDrive and SharePoint
- Creative confidence in Canva, with an eye for producing polished, engaging and on-brand collateral
- Excellent document formatting skills and strong attention to presentation and detail
- Strong written communication skills and confidence creating professional content
- Warm, energetic and confident when communicating with clients, candidates, suppliers and colleagues
- Recruitment or HR administration exposure is advantageous,



but broader administration and business operations capability is key
- Practical and adaptable, with a genuine willingness to roll up your sleeves and help wherever needed

ADVANTAGES

- Competitive $85,000-$90,000 + super package
- WFH flexibility with 2 days per week in the office
- Become the trusted go-to person within a close-knit boutique team
- Enjoy genuine variety across business operations, marketing, technology and recruitment support
- Bring your creativity to Canva, content, proposals and marketing collateral
- Explore new technology and contribute ideas for smarter systems and processes
- Enjoy autonomy and ownership in a role where your contribution will be highly visible
- Join a warm, caring and energetic environment where initiative is genuinely valued

OUR RECRUITMENT PROCESS
At Lotus People, we are committed to fostering diversity, equity and inclusion. We encourage applicants from all backgrounds to apply and will ensure a fair and equitable recruitment process.

Every application we receive is reviewed by a real person, never by AI. If your experience aligns with the requirements of the role, a consultant will be in touch within 2-3 business days for an initial phone screen. Shortlisted candidates will then proceed to a virtual interview with the consultant managing the role.

Due to the volume of applications and the specific nature of our briefs, we are unable to take phone enquiries about roles before an application is submitted. We ask that all interested candidates please apply online and wait to hear from us. Rest assured, we respond to every applicant, regardless of the outcome, so you will not be left wondering.

Lotus People are proud to have been awarded Best Agency for Candidate Experience for five consecutive years. We look forward to providing you with a positive and respectful experience.

📌 Office & Marketing Administrator (Pymble)
🏢 Lotus People
📍 Pymble