Paramount House Hotel is seeking an enthusiastic Guest Service Agent to join our Front Desk team on a Full Time basis.

The role involves a wide variety of responsibilities with the guest experience always at the forefront: taking care of the guest’s arrival and departure, responding to enquiries as well as performing administrative tasks and providing insightful advice on the local area.

Our ideal candidate has an appreciation for hospitality, possesses excellent written and verbal communication skills, is highly organized and detail oriented. The ability to carry out all tasks in a proficient manner, while providing an excellent service across all aspects of our Front Desk operation is essential.

Our ideal candidate would also meet the following criteria:
Ability to multi-task in a high-volume work setting
Minimum one year experience in a customer facing service role




Availability to work five shifts a week, including weekends
Have a valid RSA certificate
Have full working rights within Australia

Staff Perks
Complimentary yearly hotel stays
Discounted friends & family hotel stays
Daily barista coffee
Access to discounts via partnering brands

If the role sounds like a perfect fit for you, please reach out to us with your resume and cover letter, we look forward to meeting you.

Job Types: Full-time, Permanent

Pay: $26.70 – $40.05 per hour

Expected hours: 37.5 per week

Benefits:
Employee discount

Application Question(s):
What is your residency / visa status?

Work Location: In person

📌 Full Time Guest Service Agent Surry Hills
🏢 Paramount House Hotel
📍 Surry Hills