Do you love working in a fast-paced café environment and delivering great customer experiences? Gloria Jean’s Coffees at Maitland Central is on the lookout for a friendly and enthusiastic Café Assistant to join our team.

This casual role is ideal for someone who enjoys working with people, takes pride in cleanliness, and thrives in a team-focused workplace.

About the Role:

As a Café Assistant, you’ll play a key role in creating a warm, welcoming space for our customers. From making recommendations and upselling products to ensuring the store is spotless and inviting — your energy and attention to detail will help deliver the Gloria Jean’s experience every day.

Key Responsibilities:
Deliver rapid, friendly, and effective customer service
Promote and upsell products with confidence
Support and represent in-store marketing campaigns
Communicate clearly and positively with customers and team members
Help maintain a clean and safe café environment
Use store checklists to ensure all tasks are completed during your shift
Follow instructions from your Shift Supervisor, Store Manager, or Company Director
Wear the correct, clean uniform and maintain a professional appearance





What We’re Looking For:
A positive attitude and team spirit
Confidence interacting with customers
Strong attention to cleanliness and presentation
Willingness to learn and follow procedures
Flexibility to work weekdays, weekends, and public holidays on a rotating roster
Prior café or customer service experience is a plus

Why Join Us?
Work with a supportive and friendly team
Casual hours to suit your lifestyle
Fast-paced, engaging café environment
Opportunities for training and growth within our multi-brand franchise network

Apply Now
If you have a passion for coffee, customer service, and working in a positive team, we’d love to hear from you! Click Apply to send through your resume and join the Gloria Jean’s team at Maitland Central.

Job Type: Casual

Pay: $26.90 – $65.00 per hour

Benefits:
Employee discount
Employee mentoring program

Ability to commute/relocate:
Maitland NSW 2320: Reliably commute or planning to relocate before starting work (Preferred)

Experience:
Café: 1 year (Preferred)

Work Location: In person

📌 Cafe Assistant/barista Maitland
🏢 SCSR Solutions
📍 Maitland