Unisys is seeking an operational Service Desk leader to oversee daily activities, staffing, and escalations for a Federal Government client. You will drive SLA performance, mentor staff, and engage with government stakeholders, ensuring compliance with security and contractual requirements.
A Bachelor’s degree with 2–4 years of experience and ITIL familiarity are preferred. The role emphasizes robust communication and problem-solving in a government IT support setting, with emphasis on
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📌 Federal Service Desk Lead – Sla, Ops & Team Growth Canberra (Australia)
🏢 Unisys
📍 Australia
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