About the role

You will coordinate participant supports and staff across SIL and community settings while ensuring high-quality, compliant, and person-centred service delivery. This role requires someone organised, proactive, calm under pressure, and confident managing complex supports, staffing, and stakeholder communication.

Key responsibilities
Coordinate participant supports across SIL and community settings
Manage rosters, staffing coverage, and workforce coordination
Support and lead Support Workers and House Leaders
Develop and review support plans and risk assessments
Liaise with families, guardians, Support Coordinators, and allied health teams
Monitor compliance, incidents, and service quality
Support onboarding, transitions, and staff training

About you
Experience within the NDIS/disability sector
Experience coordinating SIL or complex supports
Solid communication and problem-solving skills




Able to manage competing priorities and work under pressure
Qualified, organised, and team-focused
Passionate about person-centred care
Experience in a coordination or leadership role
Understanding of NDIS Practice Standards
NDIS Worker Screening Check
Working with Children Check, First Aid & CPR, National Police Clearance, Driver's Licence

About us

At Reliant Care, we provide person-centred supports across SIL, community access, and complex care. We are passionate about building robust teams and supporting participants to live meaningful and independent lives.

Benefits
Supportive team environment
Career progression opportunities
Ongoing training and development
Flexible and dynamic workplace

📌 Service Delivery Coordinator Joondalup
🏢 Reliant Care
📍 Joondalup