ING Australia is seeking expressions of interest from product managers and customer journey experts to enhance banking experiences. The role spans across permanent and fixed-term contracts, with prospects to influence journeys from discovery to post-purchase.
You will own analysis, design and optimisation of end-to-end journeys, partner with Product, Technology, Operations, Risk and Customer teams, and translate insights into measurable outcomes. ING Australia values collaboration and impact.
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📌 Customer Journey Product Manager Banking Experience Lead Sydney
🏢 ING
📍 Sydney