About the role
Ballina Toyota is seeking a driven and experienced Assistant Service Manager to join our busy service department in a full time capacity. This is a hands‑on role in our service department – you'll be responsible for assisting with the overall productivity of the team to ensure that all work is completed to the high standards that we aim for.

What you'll be doing
Foster a supportive team environment
Providing the best possible service to customers while maintaining an efficient and profitable operation
Build and maintain positive customer and employee relationships
Operating at optimum capacity with good measures to ensure cost control
Assist in obtaining service profit objectives.
Assist in organising & directing service advisors
Ensure the service process is being closely monitored and controlled
On every occasion ensure that all interactions by thedealership are of the highest standard, both internally andexternally

What we're looking for
Have proven leadership experience from a dealership service environment
Have a high-level knowledge of service department processes, policies and procedures




Demonstrate excellent customer service with well-developed communication skills both verbal and written
Demonstrate experience in Service Department KPIs with outstanding time management skills
Experience with Tune or Revnext is desirable.
Current Drivers Licence

What we offer At Ballina Toyota, we are committed to creating a positive and supportive work environment for our team. We offer a competitive salary, opportunities for career development, and a range of excellent benefits, including:
Ongoing training and development programs
Employee discount on parts and servicing
A friendly, team-oriented team and a solid focus on work‑life balance

About us

Ballina Toyota is a well‑established and respected automotive dealership serving the Ballina region for over 20 years. We are part of the Toyota network, known for our commitment to quality, innovation and customer satisfaction. Our team of dedicated professionals is passionate about providing an exceptional experience for every customer who walks through our doors.
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📌 Assistant Service Manager Ballina Shire Council
🏢 Peter Kittle Motor
📍 Ballina Shire