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Community Advisers work as part of a Somerset advice team providing frontline information, advice and practical assistance across the full range of our advice topics - including: debt, housing, perks, employment, family, consumer and immigration.

This role will be suitable for someone with excellent interpersonal skills and experience of working with people in a holistic way. The role will include travel to provide relief cover at nearby Community Access Points or other community venues.

The postholder will have proven experience in the use of online applications and IT systems and will be confident in working remotely and in person to deliver advice on a range of topics (welfare advantages, housing, employment etc).

Training to adviser competency will be provided with the potential for skill development to include casework in the future.

Interviews week commencing 21st September 2026

📌 Community Adviser Somerset (Australia)
🏢 Citizens Advice
📍 Australia