Job Description

As a Houseperson / Runner, you will play a crucial support role within the housekeeping department, ensuring guest floors, public areas, and service spaces are maintained to world-class standards. You'll work closely with Room Attendants and Supervisors to deliver linen, amenities, equipment, and respond to operational requests with speed and professionalism.

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Key Responsibilities

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Linen & amenity delivery — Provide timely delivery of linen, guest amenities, chemicals, and housekeeping supplies.
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Public area upkeep — Maintain corridors, lift lobbies, pantries, and back‐of‐house areas.
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Rubbish & recycling removal — Safely remove waste and ensure service areas remain clean and organised.
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Room attendant support — Assist with bed stripping, deep cleaning tasks, and room readiness.
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Urgent runner tasks — Respond quickly to Supervisor and Front Office requests.
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Guest service — Provide discreet, courteous assistance when interacting with guests.
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Safety & compliance — Follow WHS, chemical handling, and manual‐handling procedures.
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What We're Looking For

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Experience in housekeeping (hotel or commercial environment preferred).
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Robust physical fitness and ability to perform manual handling tasks.
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Excellent grooming, communication, and professional presentation.
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Ability to work independently and as part of a fast‐paced team.
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Reliability, punctuality, and a commitment to 5‐star service standards.
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Availability for rotating rosters, weekends, and public holidays.
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Why Join Us?

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Work in a prestigious 5‐star hotel environment.
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Supportive leadership and structured training.
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Opportunities for career progression within housekeeping and hotel operations.
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Inclusive, protected, and qualified workplace culture.
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📌 Housepersons New South Wales
🏢 Empire Hospitality
📍 New South Wales