Change & Communications Manager

Talenza is partnering with a purpose-led, member-based organisation to find a Change & Communications Manager to support a pipeline of small-to-medium change initiatives across both technology and business process.

This is a hands-on contract role where you'll work closely with senior leaders, take ownership of change impact and comms, and help lift adoption across members and internal stakeholders.

You'll lead end-to-end change and communications across several concurrent initiatives, including:
Change impact & readiness
Run impact assessments and translate findings into practical change plans
Support business case inputs tied to member outcomes / satisfaction
Define how change success is measured (including feedback loops)
Member + stakeholder communications
Create and deliver comms plans across internal teams and external member audiences
Draft transparent, pragmatic comms for exec stakeholders (briefs, updates, board-ready summaries)
Project examples in-flight / coming up
Member satisfaction tooling: helping shape how feedback is collected and used
Advocacy register uplift: moving from spreadsheet-based tracking to a structured system, improving categorisation, reporting, and automated board reporting




Member identity platform change: supporting a migration from one identity solution to another, including member-facing comms and change support
EDM / email platform improvements
Early-stage AI initiatives (member enhancements/assistants) as part of an emerging "AI lab" style roadmap
Proven experience delivering both Change Management and Change Communications (you can do the plan and the writing)
Track record supporting system implementations and the people-side of process change
Strong stakeholder capability - confident working directly with execs
Ability to keep things lightweight and effective on smaller projects (not "big-program only")
Practical, outcomes-led approach with a robust cultural fit and cooperative style
Experience in member-based, education, health, or purpose-led organisations
Exposure to identity/access change impacts, comms to external audiences, and/or digital member experience work
Interest or experience supporting early AI-enabled change (adoption, comms, guardrails)

If you're a hands-on Change & Comms specialist who thrives in smaller, exec-facing initiatives, apply now or reach out to Talenza for a confidential discussion.

📌 Change And Communication Manager Melbourne
🏢 Talenza
📍 Melbourne