We are currently hiring for aDesktop Support Engineerto join our team in Brisbane, Australia
Contract Type:Self-employed (B2B) no visa support will be provided
Job Responsibilities:
Troubleshoothardware, software, and application issues
Manage and update tickets in thehelpdesk system
Performbreak-fix support and fault resolution
Install, configure, and supportWindows OS & MS Office
Supportprinters, laptops, desktops, and peripherals
Basic support forMac OS (Apple devices)
Diagnosenetwork connectivity issuesusing standard tools
Performpreventive maintenanceon IT equipment
Coordinate with vendors for complex issues (e.g., AV systems)
Required Skills & Experience:
2-3 years of experience inDesktop Support / IT Support




Robust knowledge ofWindows 7-10 & Office 365
Experience withActive Directory & Group Policies (GPOs)
Familiarity withticketing tools and ITIL processes
Knowledge ofhardware troubleshooting & installations
Basic understanding ofnetworking, servers, and telecom
Experience withmobile device management (iOS/Android)
Good communication and problem-solving skills
Preferred Qualifications:
Bachelor's degree in Computer Science or related field
Certifications likeCompTIA A+ / MCPare a plus
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📌 Desktop Support Engineer (Queensland)
🏢 Tech People 247
📍 Queensland