We deliver custom murals, graffiti art, and large-scale street art projects for clients across Australia.
We work with brands, businesses, councils, schools, and developers to transform spaces through bold, professionally managed creative projects.

Behind the scenes, our work involves coordinating artists, clients, suppliers, schedules, payments, and approvals — and that's where this role is critical.
Role Description
We're looking for a highly organised Personal Assistant – Operations & Project Support to join our team on a full-time basis (Monday to Friday).
This role is ideal for someone who genuinely enjoys keeping things organised, communicating with people, and making sure projects move forward without delays.
You'll be a central point of support across client communication, project tracking, admin, and follow-ups — helping keep the business running smoothly day to day.
You'll work closely with the business owner and interact regularly with clients, artists, and suppliers.
Your job is to ensure nothing stalls due to missed details, unclear next steps, or lack of follow-up.
This role suits someone confident, proactive, and comfortable taking ownership of communication and coordination.
Key Responsibilities
Communication Management
Manage day-to-day email and phone communication with clients, artists, and suppliers
Provide clear updates, request information, and follow up as needed
Use time-bound communication with transparent deadlines and next steps
Ensure conversations progress and don't stall
Project & Task Management
Keep projects and tasks up to date in Monday.com
Capture tasks from emails, calls, and conversations
Ensure tasks are assigned, followed up, and closed
Maintain accurate project statuses that reflect real progress
Client Admin & Accounting Support
Create and send quotes using approved templates
Follow up on quote approvals, deposits,



and outstanding payments
Assist clients with payment questions
Help ensure cash flow isn't delayed due to missed follow-ups
Calendar & Scheduling
Schedule calls, site visits, installs, and meetings
Coordinate availability between the owner, artists, and clients
Confirm times, locations, and details in advance
Keep the calendar organised and realistic
Follow-Ups & Loose Ends
Track open loops across communication, projects, and admin
Follow up proactively without being asked
Close loops and confirm outcomes once tasks are complete
What We're Looking For
Must-Have
Excellent written and verbal communication skills
Strong organisational skills and attention to detail
Confidence communicating with clients and suppliers
Ability to manage multiple projects and conversations at once
Proactive mindset — you follow things up and keep things moving
Sydney-based preferred.
Applicants within reasonable travelling distance of Sydney will also be considered.
Regular in-person availability in Sydney is required.
Nice-to-Have
Experience in a creative, project-based, or small business environment.
Familiarity with Monday.com or similar project management tools.
Graphic design skills.
Please Note
Onboarding will take place in the Wollongong area and will most likely be in person for the first few weeks to ensure you fully understand the role, systems, and expectations.
After onboarding, we would expect to meet in person a around once a month in Sydney.
While in-person time is required, this role will transition to mostly remote work once you're up and running
Work Days & Hours
Monday to Friday
9:00am – 5:00pm
Full-time position
Remote once fully onboarded, with in-person meetings as required
This role is best suited to someone based in Sydney who enjoys flexibility, autonomy, and a role where being organised and proactive really matters.
#J-*****-Ljbffr

📌 Personal Assistant – Operations & Project Support (New South Wales)
🏢 Urban Art Australia
📍 New South Wales