We're partnering with ahigh-growth construction technology businessto hire theirfirst Customer Success Solutions Architect in APAC.
This is a senior, highly strategic hire sitting acrossAI, enterprise technology, Customer Success, Solutions Engineering and complex technical delivery.
The business is already working with major enterprise customers across construction, infrastructure, government and large asset owners, and the ANZ region is on a strong growth trajectory with plans to more than double over the next two years.
A major part of that next phase is a newly launchedAI capabilitythat allows enterprise customers to search, understand and interact with years of captured visual and site data in completely new ways.
They now need someone to own what happensafter the deal is signed.
You'll work across some of their largest and most strategic enterprise customers, helping them successfully deploy, integrate, adopt and scale the platform across their organisations.
The role will involve:
Owning complex enterprise implementations
Building technical deployment and adoption strategies
Working across integrations, APIs, SSO and data architecture
Supporting BIM, VDC, 3D and digital engineering workflows




Removing technical barriers to adoption
Partnering closely with Customer Success, Product and Engineering
Helping enterprise customers scale usage across large user groups
Building the playbooks and frameworks for how this function operates across APAC
The ideal person has likely spent time inpre-sales Solutions Engineeringbefore moving into a morepost-sales, implementation, technical success or professional services role.
You understand both sides of the equation: what gets sold, and what actually needs to happen technically to make a large enterprise rollout successful.
Experience inconstruction technology, BIM, digital engineering, spatial technology or the built environmentwould be highly valuable, but robust enterprise SaaS candidates with complex technical implementation experience will absolutely be considered.
This is not a BAU implementation role.
You'll be thefirst dedicated hire of this nature in APAC, with genuine influence over how the function is built as the region scales.
If this sounds like you, or someone in your network, feel free to reach out directly.
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📌 Senior Technical Account Manager (New South Wales)
🏢 4Twenty Consulting
📍 New South Wales