Westpac Group is seeking a Customer Experience Improvement Manager in Sydney, reporting to the Executive Manager.
You will run design sprints to rapidly understand current state experiences, uncover opportunities, design target journeys and test concepts with customers and bankers.
In this role, you will facilitate workshops, collaborate with Consumer Bank stakeholders, and translate insights into strategic improvements that balance business delivery with customer outcomes in a quick-paced
#J-*****-Ljbffr
📌 Design Sprint Lead: Customer Experience Improvement (New South Wales)
🏢 Westpac Group
📍 New South Wales
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.