Greet and interview potential donors to understand eligibility and suitability to donate
Create a positive donor experience
Complete routine blood pressure and haemoglobin tests
Set up machines and collection equipment
Safely insert and remove needles to collect whole blood, plasma and platelets
Monitor donors post-donation
Assist donors with rebooking their next donation
Work collaboratively to achieve collection targets
Requirements
Proven customer-facing experience
Passion for delivering an exceptional donor experience
Comfortable with needles and blood/biological materials
Ability to occasionally lift between ****** kg
Ability to frequently stand, walk and bend to set up and pack down machines and blood products
Flexibility to work diverse shifts on a fortnightly rotating roster from Monday to Sunday, including weekends and afternoon shifts
Ability to work collaboratively to achieve collection targets
No previous blood collection experience required; full training provided
Core Competencies
Demonstrates strong customer-facing skills and a passion for delivering an exceptional donor experience while ensuring safety and comfort during blood collection procedures.
Capable of working collaboratively to meet collection targets and adapt to varied shifts.
Highest-signal resume keywords
Customer-Facing Experience
Blood Collection Procedures
Donor Experience Enhancement
Collaboration to Achieve Targets
Flexibility in Shift Work
ATS Optimization Keywords
Hard Skills
Blood Pressure Testing
Haemoglobin Testing
Needle Insertion and Removal
Machine Setup and Pack Down
Lifting Between ****** Kg
Soft Skills
Positive Attitude
Empathy
Communication Skills
Industry Keywords
Blood Donation
Donor Monitoring
Biological Materials
Collection Equipment
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