Number of Positions Available: 3
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.
We believe in doing good that transforms lives and futures for the better.
It is this belief which drives us to find new ways and places where we can make a difference.
From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Support Worker – Women's Program Alice Springs, NT Casual SCHADS Level 3
Why this role matters
The Salvation Army is one of Australia's largest providers of homelessness and justice‐related support services.
Open House provides safe, stable accommodation for residents who are rebuilding their lives after periods of instability, including time in custody.
Many residents are seeking a calm, respectful and empowering environment where they can regain confidence, strengthen independence and reconnect with community.
This program supports individuals who may have experienced trauma, justice involvement, safety concerns and barriers to social participation.
Support Workers play a vital role in creating a safe, welcoming and trauma‐informed space that promotes dignity, healing and self‐determination.
The role is well suited to applicants who are passionate about supporting women and people transitioning from the justice system.
About the role
As a casual Support Worker, you will contribute to after‐hours operations at Open House, ensuring the environment is safe, well‐maintained and supportive.
You will assist residents with daily living tasks, maintain accurate records, respond to incidents, and work collaboratively with case managers and the wider team to support residents in achieving their case plan goals.
This is a casual position based in Alice Springs, NT.
The roster operates 24/7, with after‐hours, evening and overnight active shifts where staff are required to remain awake.
How you will make an impact
Create a safe, respectful and welcoming environment for all residents
Assist residents to manage and maintain individual and shared living spaces
Support daily cleaning and maintenance tasks to ensure high presentation standards
Maintain accurate, up‐to‐date client records and data in TSA's electronic systems
Provide clear, accurate information in handover documents between shifts
Identify risks to clients, staff or TSA and escalating promptly to the relevant supervisor
Support residents to work towards case plan goals, including attending appointments relating to health, housing, finances, education, justice and social inclusion




Take preventative action in potential high‐risk situations in line with policy and procedure
Contribute to a positive, collaborative team environment
Participate in a 24/7 roster, including afternoon, evening and overnight active shifts
What you will bring
Experience within community services and/or a relevant tertiary qualification
Experience supporting people transitioning from the justice system or reintegrating after custody
Experience working with First Nations people, including understanding of local Aboriginal communities and culture
Previous experience in a similar support role
Desirable: experience in mental health, AOD or trauma‐informed practice
Strong communication skills and the ability to build positive, respectful relationships
Ability to remain calm, resilient and focused in challenging situations
Confidence using everyday digital tools, including email, databases and Microsoft applications
Self‐motivation and a high level of initiative
Current Drivers Licence
First Aid Certificate
Valid NT Working with Children's Check
What we offer
$***** – $***** hourly + superannuation based on experience level and qualifications, exclusive of penalties, allowances and NFP salary packaging
SCHADS Level 3 – Above Award conditions (up to 10%)
Remote Area Housing Benefit (up to $31,800 tax free) and Entertainment Benefit (up to $2,650 tax free)
Access to EAP and health and wellness initiatives
Ongoing training and development to support your growth
A rewarding, purpose‐driven crole that makes a positive and lasting social impact
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.
We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions.
We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.
All child facing roles will require the successful completion of a Working with Children Check.




Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better.
And it is this belief which drives us to find new ways and places where we can make a difference.
From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and prospect.
Mission, Vision & Values
The Salvation Army is a Christian movement dedicated to sharing the love of Jesus.
We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice
When you work with the Salvos, you help make a real difference to the community and the lives of others.
Find more information here.
Check out how we're bringing some more good in the world.
Why work with the Salvos?
The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services.
When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis.
So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you.
Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits.
Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more.
The Salvation Army encourages people from all backgrounds, abilities, and identities to apply.
We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential.
Check out our career page to find out more about our recruitment process and what its like to work at the Salvos.
We are always on the lookout for individuals keen to help us fulfil mission to support those in need.
Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer.
Whatever your skillset, availability, or areas of interest, we are keen to hear from you.
Check out our volunteer opportunities here.
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📌 Support Worker – Women'S Programme (Alice Springs)
🏢 The Salvation Army
📍 Alice Springs