Myer Group brings together the iconic brands that define fashion, beauty and lifestyle across Australia and New Zealand. From our Myer Department stores to our fashion brands Just Jeans, Dotti, Portmans, Jacqui E, Jay Jays, sass and bide, Marcs and David Lawrence — each bring its own legacy, united by a shared commitment to delivering exceptional experiences for our customers.
Leverage your writing skills to make an impact throughout our business
Flexible hybrid working model - mix of working from our Store Support Office and from home
Myer Group
is looking for a
Loss Control Communications Officer
who will develop and execute communications that support Loss Control priorities, helping to improve team member awareness, strengthen safety culture, and drive engagement with shrinkage and risk management initiatives across the business.
About the role:
Support the development and delivery of Loss Control communications and awareness strategy
Develop clear, practical, and engaging communication materials
Create and maintain content such as weekly updates, campaign packs, training support materials, and operational guides to ensure messaging is simple, consistent, and relevant to frontline teams
Coordinate the rollout of Loss Control initiatives including supporting the communication of new programs, tools, and processes
Act as a key point of contact for communications across the business, helping to clarify messaging, provide guidance, and ensure consistent understanding of Loss Control priorities.
Work closely with Regional Loss Prevention Managers, Business Partners, and cross-functional teams (e.g. Retail Operations, Supply Chain, HR) to ensure communications are aligned, timely, and fit for purpose.
Support a two-way communication culture via gathering feedback from stakeholders to understand challenges, identify gaps, and continuously improve the effectiveness of communications.
Monitor and track engagement with key communications and initiatives (e.g. campaign participation,



feedback, reporting trends), providing insights to support continuous improvement.
Maintain communication planning and governance processes
Ensure consistency and alignment of messaging
Provide general support across the Loss Control team on communications-related tasks, projects, and business updates as required.
About you:
1+ years' experience in communications, marketing, or retail operations
Strong written and verbal communication skills, with the ability to simplify complex information
Proficiency in Microsoft Office programs, particularly PowerPoint, Word and Excel
High attention to detail and accuracy across all communications and documentation
Strong planning and organiser skills, with the ability to manage multiple priorities
Ability to build and maintain effective working relationships with a range of stakeholders
Adaptability and willingness to learn in a fast-paced, changing environment
Ability to work both independently and collaboratively within a team
Ability to work to tight deadlines and manage urgent requests where required
Relevant tertiary qualification in Communications, Marketing, Business would be highly regarded
Understanding of retail store environments and frontline operations would be desirable
Benefits to you:
We're committed to providing a positive and supportive environment, where our team members are empowered to reach their full potential.
Our team members enjoy a range of advantages including:
Team member discounts:
Generous discounts in-store and online
Learning and development:
Capability development workshops, successionplanning, and internal career opportunities across Myer Group brands.
Flexible working:
Lifestyle leave, flexible workhours and hybrid working is available for Store Support Office roles
Lifestyle benefits:
Employee Assistance Program (EAP),volunteer leave,discounted health insurance, gym memberships and novated leasing for eligible employees.
Your future starts here — help shape what's next at Myer Group.
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📌 Loss Control Communications Officer (Melbourne)
🏢 Myer
📍 Melbourne