Job Description
In this role you will be responsible for co-ordinating and processing personal and accredited visitor applications and attendance at the correctional centre.
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The Primary Accountabilities Of The Visits Processing Officer Include
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Undertake processing of visits bookings ensuring all visitors are approved.
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Input and maintain accurate computerised and hardcopy records of visitor details.
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Ensure confidentiality of all documentation handled and maintain a sure filing system.
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Relay information regarding visits procedure at time of booking.
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Confirm booking on arrival of visitors.
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Direct visitors as required.
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Manage own work-flow by negotiating and confirming work priorities for work completion in consideration of the needs of other officers.
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Answer queries from members of the general public and relatives and friends of prisoners.
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Provide information service relating to visit times, days, duration and frequency of visits.
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Maintain confidentiality when dealing with visitors.
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Receive monies and approved items of prisoner property from and to external parties.
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Maintain confidentiality.
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Liaise with intelligence, custodial and sentence management personnel in relation to individual prisoners as a component of the case and sentence management process.
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The role description provides the minimum requirements for the role. The incumbent may be required to undertake other duties as required outside of these primary accountabilities.
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Applications to remain current for 12 months.
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Occupational group
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Administration