Job Description
Merchant **** | Footwear with heritage, designed for contemporary life
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We're Merchant **** – a New Zealand family business putting shoes on feet since ****. With over 30 stores across Aotearoa and Melbourne, we've built a reputation for premium leather footwear, considered design, and warm, expert service.
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Our stores are more than retail spaces, they're places where generations of customers come for timeless style, great craftsmanship, and genuine connection.
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Love retail and ready to step up?
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We're looking for a motivated and sales driven Full-time Keyholder to join our team at Merchant **** Melbourne Central store. If you're confident on the shop floor and ready to take on a bit more responsibilitylike opening or closing the store and supporting operations when the manager's away – this is the perfect next step in your retail career.
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You'll be part of a team that knows their stuff, loves what they do, and takes real pride in helping people find their perfect fit.
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Here's what's on offer:
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Role: Keyholder
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Rostered Hours:n
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Monday: 11am - 7pm
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Tuesday: 11:30am - 6pm
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Wednesday: 10:30am - 5pm
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Thursday: 1pm - 9pm
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Sunday: 10:30am - 7pm
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Minimum Hours: 35 hours per week
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Hourly Rate:



$***** (dependent on Award Level, hourly rate may vary) + bonus potential !
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What your day will look like:
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Creating exceptional experiences for every customer
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Supporting with opening and closing the store
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Running smooth and successful shifts
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Reaching your sales goals (and enjoying the bonus rewards!)
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Keeping the store tidy, stylish and well-presented
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Being a positive, proactive team player
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You'll thrive in this role if you:
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Have experience in customer service (retail, hospitality or similar)
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Are confident, responsible and happy to lead by example
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Have a natural way with people and love building rapport
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Are organised and calm under pressure
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Have a great eye for detail and presentation
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Are motivated by goals and love seeing results
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What you'll get from us:
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A free pair of shoes every season
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Monthly bonuses when you hit your targets
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Generous team discounts
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Referral bonuses when you bring great people onboard
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Supportive, down-to-earth leadership
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Access to EAP for extra support
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A brand with real history – and exciting things ahead
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Sound like you?

📌 Full-Time Keyholder | Merchant 1948 Melbourne Central (Victoria)
🏢 Merchant1948
📍 Victoria