Engagement
: Full-time, 2-year fixed-term contract
Travel
: APAC, as required.
OpenAI
is building a specialist team of Senior AI Technical Trainers in Australia, and VMS Group APAC is partnering with them to find the very best. Sydney is the primary delivery hub for the programme.
This is a senior, customer-facing technical training role within a large-scale enablement programme delivered on behalf of OpenAI. Rather than building production systems, you teach and enable the people who do. You will run instructor-led workshops and hands‐on labs that help Singapore's leading organisations adopt generative AI with genuine confidence. You are not expected to design or implement production customer solutions.
Who you will support:
In this role you will support OpenAI's enterprise and partner enablement efforts across the Sydney/Australia and NZ market. Your audiences will span the organisations OpenAI works with, including engineers, developers, solution architects, technical consultants, sales and pre‐sales teams, and business and executive stakeholders. You will partner closely with OpenAI programme leadership, VMS Group APAC, and regional stakeholders to ensure training is delivered consistently and to a premium standard, and that participants leave able to build with OpenAI's technology confidently.
You should be comfortable teaching and guiding hands‐on labs across several of the following areas:
Generative AI platforms and ecosystems
Large language models (LLMs) and foundation model concepts
Prompt engineering techniques and best practices
Retrieval‐augmented generation (RAG) concepts and common patterns
AI agents and agentic workflows
API integration and developer workflows
SDKs, developer tools and technical documentation
Basic familiarity with cloud platforms such as AWS, Azure or Google Cloud
Explaining technical concepts and implementation tradeoffs
Technical troubleshooting and live problem‐solving
Enterprise technology adoption and enablement
You do not need deep expertise in every area. You should bring enough foundational technical fluency to guide developer‐focused labs and explain the material clearly to mixed technical and business audiences.
Key responsibilities:
Deliver instructor‐led bootcamps,



technical workshops and hands‐on lab sessions for partner organisations
Facilitate training for varied audiences, including engineers, developers, solution architects, technical consultants, sales teams and business stakeholders
Lead practical implementation exercises and technical labs, troubleshooting participant issues live during sessions
Translate complex AI concepts into practical, business‐relevant use cases
Drive engagement and participation across both technical and non‐technical audiences
Represent OpenAI professionally and confidently with enterprise and strategic partner organisations
Maintain consistency and quality of delivery across the market
Support scalable training deployment models while preserving a premium learner experience
Partner closely with programme leadership and regional stakeholders to ensure successful training outcomes
The ideal candidate combines practical technical fluency, strong customer‐facing communication skills, and the facilitation expertise of an excellent instructor. You are comfortable explaining AI concepts to engineers, leading hands‐on workshops using prepared labs, and delivering executive‐friendly demonstrations to business and partner teams. A formal training background is welcome but not essential. We are equally interested in generative AI engineers, applied scientists, solutions architects, developer advocates and technical consultants who can teach and present credibly and enjoy helping others build with this technology.
Required qualifications:
A background in technical training, developer education, software development, technical consulting or technical enablement
Experience presenting, teaching or facilitating for professional or technical audiences, whether through formal training, workshops and bootcamps, developer relations, conference talks, technical mentoring, community education or content creation




Demonstrated expertise with large language models (LLMs), prompt engineering methodologies, generative AI technologies, AI application development workflows, and APIs, SDKs and developer tools
Basic familiarity with cloud platforms and modern software environments
Hands‐on experience building, supporting, teaching or enabling labs for LLM‐based platforms, generative AI applications, AI agents or developer‐facing AI solutions
Ability to facilitate technical labs, guided workshops and practical application exercises in live environments
Proven ability to troubleshoot participant issues in real time
Ability to adapt communication style across varying technical proficiency levels
Exceptional communication, presentation and facilitation skills, with strong executive presence and customer‐facing professionalism
Ability to engage credibly across software engineers, developers, solution architects, technical consultants, sales and pre‐sales teams, and business and executive stakeholders
Willingness to travel primarily within Australia/NZ, to deliver workshops, hands‐on labs and bootcamps at partner and customer sites
Skilled fluency in English.
Preferred qualifications:
Experience delivering enterprise technical enablement programmes for global technology organisations
Experience with AI/ML platforms, generative AI ecosystems, developer relations, technical partner enablement or cloud infrastructure
Experience representing a technology company with strategic enterprise customers or partner organisations
Adult learning, facilitation, technical instruction, training delivery or corporate enablement certifications
Demonstrated success driving practitioner confidence, adoption and technology utilisation through learning programmes
Experience training both technical and non‐technical audiences within the same engagement model
Experience supporting certification, badging or partner enablement programmes at scale
Engagement and benefits:
A 2 year fixed term contract, full time
Full product training and certification provided by OpenAI
Company laptop and equipment provided to programme specification
Domestic travel and approved business expenses covered
You must hold valid Australian working rights.
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📌 Apac Program Account Manager - Openai Training Programme (New South Wales)
🏢 VMS Group APAC
📍 New South Wales