05 Sep
|
Mars UK
|
Victoria
Job Description
Mars UK is seeking an experienced Customer Service Transformation Lead to steer the Salesforce/Growth deployment across APAC. You will collaborate with regional CS teams, Global COE, and third-party vendors to ensure an optimal fit-for-purpose solution and successful adoption of the new tools in line with EOS standards.
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You will map processes, gather regional requirements, and drive change management, testing, data migration, and post-go-live support while maintaining solid stakeholder
📌 Apac Salesforce Cs Lead, Growth & Transformation (Victoria)
🏢 Mars UK
📍 Victoria