Job Description
About the role:
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We are looking for an experienced and commercially driven Business Development Manager/Product Manager – Industrial Textiles to join our growing team.
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This is a sales-led role focused on growing revenue, developing new customers and markets, and strengthening relationships with existing customers across the industrial textile sector.
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You will be responsible for identifying recent business opportunities, managing key customer relationships, developing sales pipelines and working closely with customers to understand their applications and material requirements.
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The role will also have a product management component, working alongside our existing product management team to support the development, positioning, sourcing and growth of industrial textile products.
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This is an ideal opportunity for someone who understands technical textiles and has the commercial drive to turn that knowledge into sales growth.
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Key responsibilities:
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Business Development & Sales
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Develop and execute sales strategies to grow the industrial textiles category.
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Identify and develop new customers, applications and market opportunities.
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Build strong relationships with manufacturers, fabricators, distributors and other industry stakeholders.
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Manage and grow an existing customer portfolio while actively prospecting for new business.
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Conduct regular customer visits and develop strong relationships with key decision-makers.
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Identify opportunities to introduce new products and increase share of wallet with existing customers.
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Prepare and manage sales pipelines, forecasts and activity plans.
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Work closely with customers to identify problems and recommend appropriate material solutions.
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Negotiate pricing and commercial opportunities within agreed parameters.
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Monitor market activity, competitors and emerging opportunities.
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Attend industry trade shows, exhibitions and customer events.
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Work with the wider sales team to identify cross-selling and new-market opportunities.
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Product Management
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Working alongside the existing product management team, you will also have responsibility for supporting the commercial development of selected industrial textile products.
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This will include:
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Supporting the selection and introduction of new products.
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Identifying gaps and opportunities within the existing product range.
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Working with suppliers to develop products and improve product offering.
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Providing market feedback to suppliers and the internal product team.
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Supporting product positioning, pricing and go‐to‐market strategies.
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Working with marketing on product launches, sales tools and promotional activity.
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Monitoring product performance, margins and sales growth.
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Helping manage the product lifecycle and identify opportunities to improve or rationalise the range.
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Providing technical and application knowledge to the sales team.
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What we're looking for:
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We are looking for someone who is commercially hungry,



customer focused and comfortable selling technical products.
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You will ideally have:
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Experience within industrial textiles, technical textiles, fabrics, materials or a related industry.
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A strong understanding of manufacturing and industrial applications.
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A proven ability to develop new business and grow existing accounts.
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Excellent relationship‐building and communication skills.
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Strong commercial awareness and negotiation skills.
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The ability to understand technical products and translate their benefits into customer solutions.
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Strong organisational and CRM skills.
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A proactive approach and the ability to work autonomously.
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A willingness to travel regularly to customers and industry events.
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Experience in product management would be advantageous, but strong sales and business development capability is the priority.
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What success looks like:
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In this role, success will be measured primarily through sales and commercial growth .
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You will be expected to:
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Grow revenue and gross profit within the industrial textiles category.
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Win new customers and applications.
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Increase sales with existing customers.
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Build a strong and measurable sales pipeline.
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Develop strategic customer relationships.
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Identify and commercialise new market opportunities.
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Help grow and improve the industrial textile product range.
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Provide meaningful market intelligence to the wider business.
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This is an opportunity to play a key role in growing an established industrial textiles business while having genuine influence over where the product category goes next.
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📌 Business Development/Product Manager - Industrial Textiles (Victoria)
🏢 THE SHANN GROUP
📍 Victoria