Job Description
H&R; Block External Moonee Ponds is seeking an Assistant Team Leader to join our Client Service Centre. This in-office role combines hands-on customer service with day-to-day leadership support, reporting to the Team Leader and Contact Centre Manager.
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You will guide the team, coach consultants, handle inbound and outbound calls, manage workloads, and help meet service targets. The roster runs Monday to Friday 8:30am to 7pm, with Saturday shifts until October 31.
📌 Assistant Team Leader - In-Office Contact Centre (Victoria)
🏢 H&R Block External
📍 Victoria
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