Job Description
Join our Richlands team, maintain excellent customer relationships with internal & external customers. Join a dynamic & supportive Parts team.
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Job Responsibilities
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Life at Scania
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Our purpose is to Drive the Shift towards a sustainable transport system.
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At Scania, our people are our most valuable strength. Being part of the Scania family offers employees an exciting future in an environment that is steered by our core values; Customer First, Respect, Team Spirit, Responsibility & Elimination of Waste.
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You know us as a world-leading provider of transport solutions. Leading innovation towards a sustainable global transport system. We have one unique resource at Scania to achieve this – you.
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Welcome to Scania.
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This is an exciting opportunity for a motivated automotive professional to join a supportive team and play a key role in delivering exceptional parts service and customer satisfaction.
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What you will do
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Based in our Richlands branch, this role reports to the Parts Supervisor and plays a key role in ensuring excellent customer relationships are created and maintained to both external and internal customers. Key responsibilities will include:
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Build and develop customer relationships through excellent customer service
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Accurately complete relevant documentation including invoices and payment
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Work closely with the Workshop to ensure availability of parts
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Load and unload parts, bin to appropriate location
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Pick and deliver parts to customers and workshop
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Monitor stock, spare parts and inventory
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Who you are
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To thrive as a Parts Advisor, you will bring a strong background in parts within the automotive industry,



along with a customer-focused approach and a passion for delivering exceptional service.
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Key requirements:
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Previous experience in a Parts Advisor, automotive parts role within the automotive industry
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Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with customers, suppliers, and internal stakeholders
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Strong organisational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment
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A proactive and positive attitude, focused on delivering outstanding customer experiences and driving positive business outcomes
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Sound computer skills and experience using inventory or parts management systems
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A team-oriented mindset with the ability to work effectively both independently and collaboratively
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What we can offer you
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Potential to earn monthly bonus up to $700
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A dynamic and inclusive work culture - be part of a great team environment
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Paid Parental Leave benefits
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A company that is enjoying record growth
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A dynamic and inclusive work culture - be part of a great team environment
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Corporate benefits programme, salary packaging, novated leasing
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Be part of the bigger picture - a company with a focus on digitalisation, autonomous vehicles, electrification and sustainability
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You need to be an Australian / Recent Zealand Citizen or an Australian / New Zealand permanent resident to apply for this role.
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Formal offer of employment is subject to standard pre-employment checks including medical and other background checks.
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As an equal opportunity employer, supporting workplace diversity, we encourage applications from people of all backgrounds, genders and cultural heritages.

📌 Parts Advisor, Richlands (Queensland)
🏢 Scania Nederland
📍 Queensland