Fully remote role, with super flexible working hours to fit your schedule Endless employee benefits with unmatched Leadership to learn from Working within one of the most advanced CRM teams in the industry The opportunity to join one of the very best Digital teams in the industry, an eCommerce Growth Agency, with a client portfolio of some of the very best biggest names in Retail eCommerce, to shape deliver cutting-edge CRM strategies.
The Role: This is a high-impact, Senior role, advising, consulting shaping cutting-edge CRM campaigns, across a portfolio of hyper-growth eCommerce Retail brands.
Working within one of the industry's very best teams, you'll shape campaigns and activity across lifecycle roadmaps, personalisation, automation retention, delivering the very best outcomes for your own portfolio of clients.
This is a Senior Advisory role - perfect for someone that is keen to make big impact across all facets of CRM and act as a trusted partner to their own client portfolio, working across Email, SMS, Segmentation, Data Hygiene automation, with the backing support of a hugely high-performing delivery team.
Key Responsibilities Skills: A strong, demonstrated background within CRM, Lifecycle Email Marketing, ideally in an Agency environment Indepth, extensive experience knowledge of Klaviyo, with wider exposure to Shopify Yotpo being majorly advantageous At least 3yrs of experience working in the Retail eCommerce industry, with huge customer centricity just knowing how to engage customers!
Indepth, hands-on experience with data segmentation,



flow-building, automation personalisation work Solid experience in reporting, analysing key metrics, interpreting trends being able to advise Senior Stakeholders on key recommendations Client-facing experience at a Senior level, advising, partnering consulting a wide portfolio of senior external stakeholders Deep understanding of key metrics, such as LTV, repeat purchase rates, CVR CTR A demonstrated background in driving significant revenue uplift delivering high-performing campaigns The Benefits: A fully remote role on offer, with a flexible working schedule to fit around your life - ability to be based anywhere within Australia Endless employee benefits package, including additional leave, birthday leave Summer Fridays Continuous learning development support from both internal external mentors, from international markets Chance to travel, with annual company retreats summits Additional L D budgets to choose pick the right training for you your immediate teams The opportunity to work across a client portfolio of some of the biggest best names in Retail eCommerce Direct mentorship from the Head of CRM CEO - learning from some of the industry's very best leaders Digital minds Be part of a truly inclusive, ambitious, caring tight-knit team a company culture that is built on supporting each other the client portfolio Excited?
You should be!
If you're interested in this opportunity, please reach out today and apply or send your resume straight to Charlotte - ******************************

📌 Senior Crm Specialist (New South Wales)
🏢 JIVARO recruitment
📍 New South Wales