Job Description
Be Part of Something Bigger at Greenbank Services Club!
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Join the passionate team behind Your Greenbank—a vibrant, newly renovated destination named **** Club of the Year, where community, culture, and entertainment come together. With 7 unique cuisines, lively new spaces, and free live entertainment, there's always something exciting happening. Come grow with us in an atmosphere that's as dynamic as you are!
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About The Role ...
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As a part of our Beverage team, with 300 gaming machines, cashier and keno you will help to create an experience to remember.
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Our team consists of friendly and welcoming personalities with outstanding attention to detail and the ability to deliver genuine and exceptional customer service consistently and professionally.
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In this role, you will also be required to undertake the following duties:
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Providing prompt, friendly customer focused advice and assistance to members and guest in relation to machine or loyalty systems
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Communicate effectively and take food/drink orders
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Handle all cash and gaming transactions in an efficiently manner and ensuring the security of cash and privacy of members information.
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Providing prompt, friendly, customer focused beverage service to members and guests
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Delivery of efficient customer service to members and guests
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Promotion of Club events and efficient delivery of information to all patrons
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Cleaning and maintaining clean and tidy work area
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About You ...
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As someone with previous experience in the hospitality or a customer related industry, you will possess a passion for delivering excellent customer service. You will have a willingness to build long-term relationships with customers and will have impeccable grooming, presentation and communication skills.
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As a member of our team, you will have the skillset to work both independently and in a team environment. You will also need to have a flexible approach to shift work, 7 days per week, including public holidays.
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To be successful in this role you would need to possess the following:
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Essential Skills & Competencies
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Demonstrated skills in a similar role
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Knowledge of liquor and other beverage products
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Cash Handling experience
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Proven ability to deal with a diverse demographic
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Ability to improve communications and form solid customer relations
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Effective time management and organisational skills
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Immaculate personal presentation and service
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Requirements And Qualifications
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Previous experience (minimum 2 years) in a similar role
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Responsible Service of Alcohol certificate (can acquire after employment)
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Responsible Service of Gaming (can acquire after employment)
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Working rights in Australia
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📌 Bar Attendant Casual (Victoria)
🏢 Greenbank Services Club
📍 Victoria